Or call our technical support: +31852080825

Available Monday through Friday from 7AM to 3:30PM CET
Please create a ticket before calling and keep the ticket number at hand.
At the moment we are only offering support in English, so we kindly ask you to address your issue in English.
Start a new topic

Creater Dual extruder with Simplafi3d dosn't print (very slow movment)


Hi 

Can any one help with this problem :

Creater Dual extruder with Simplafi3d dosn't print (very slow movment) 



Thanks Amnon


did fw fix it?

maybe install new firmware

hi. 

not sure where the problem comes from but maybe check here:

(show advanced setting of a material)

the overall speed may be set too low? ->other -> speeds

also you have a cooling setting that slows down the speed for small objects but this should not affect travelling when not printing. ->cooling ->speed overrides

Hey Amnon, 


thank you for contacting Leapfrog Support. I have attached a new beta version of the firmware for the Creatr Dual, which should fix the issue. It also adds dual temperature reporting.


By the way, M202, which is in the start up script, is not used in our firmware anymore so can be removed. Actually the M201 can also be removed since those settings are now correct in the firmware.


You can use the standard M500-M503 Marlin commandos to check the EEPROM and memory settings:

// M500 - stores paramters in EEPROM

// M501 - reads parameters from EEPROM (if you need reset them after you changed them temporarily).

// M502 - reverts to the default "factory settings", hardcoded in the firmware. You still need to store them in EEPROM afterwards if you want to.

// M503 - print the current settings (from memory not from eeprom)


Please use the Classic Arduino to upload:

1.0.6: Windows Installer


Make sure you add the correct extruder offset in Configuration.h before uploading, which often can be found on a sticker on the bottom of the printer.


Let me know if this resolves the issue.


Kind regards,

Pim Rutgers

Software Engineer


zip

Hey Amnon,


I am also curious if you have fixed the issue.

I am having the same problem currently in my Creatr Dual Extruder running Simplify3D v2.2.2. My temporary fix is to currently remove the M201 g-code. Under 'Edit Process Settings' --> 'Script' delete the line with M201 code. This seems to be a temporary fix. I have already opened a ticket but it seems that the Support Team thinks it's an endswitch problem...........God knows why. 


Maybe you could try to delete the M201 code and see if it works for you too? Or if you had better luck in figuring the root of the problem?


Thanks,


Joe Trisnadi

Did you ever get this issue fixed? If so what was the answer?


Thanks for sharing!


-Brandon

Can you try printing the attached file? Does the same issue occur? 

Login or Signup to post a comment

User Manual

Quick Start Guide

Installation clips
The following 3 clips will guide you through the installation process of your Creatr. By following these, you will be printing within 30 minutes. First start with unpacking the printer. Clickhere to see how you correctly pick up the printer

Part 1 of 3: Unpacking your Creatr

In this clip, you will be guided through the unpacking of a brand new Creatr. The unboxing along with the location of tie wraps which need to be removed are shown, as well as the process of a connecting the cables to the printer and computer.

Part 2 of 3: Software and configuration

In this clip, we will show you how to install the required software. The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. The next step is to download and install the Repetier Host Leapfrog software or that controlls your 3D printer. We have tried to make this as simple as possible and also provided direct downloading links per operating system.

SIMPLIFY 3D SOFTWARE
If you are using the new Simplify 3D software you can follow all the steps except for the Repetier-Host Leapfrog installation and using explanation. Simply download the software via the purchase link and before first use a pop-up will appear showing you the Simplify 3D Quick start guide. You can also download the Quick start guide or access it from the software via help –> Quick start guide. The quick start guide will briefly explain the functions of the software so that you can start your first print.

Please select you operating system and follow the descriptions in the movie.

Operating systemWindows

The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. The next step is to download and install the newest version of the Repetier Host Leapfrog software as shown in the clip. This software allows you to convert your 3D software file [STL for example] to a printable file [G-Code] and allows you to control your printer. The Repetier Host Leapfrog software contains standard Creatr Print Profiles. Just select the extruder, the filament material as well as the color and Repetier will automatically select the ideal print temperature providing you the best print quality possible. There is also a Leapfrog support button implemented in the software. A Mac version will be available soon.

If you have followed the installation procedure, but you can’t control your Leapfrog Creatr and the “6 commands waiting” message in Repetier-Host Leapfrog won’t disappear, you have to install the 2.8.28 drivers. Please see Solution can’t connect 6 commands waiting in Repetier-Host Leapfrog how to do so.

For a more thorough description of Slic3s settings please check this guide!

Windows 8
To install the Arduino drivers on a computer with Windows 8 follow these steps after downloading the Arduino software.

- Save unsaved work and write the instructions down
[your computer will reboot into startup options screen]
- Press the Windows Key and the ‘R’ key simultaneously
- Copy the command inside the brackets
–>[ shutdown.exe /r /o /f /t 00 ] – Select ‘Troubleshoot’
- Select ‘Advanced options’
- Select ‘Startup Settings’
- Select ‘Disable Driver Signature Enforcement’
- Install driver as usual via device manager


Mac

In this clip, we will explain you how you can generate a STL file using Sketchup. We show you what to download and how to export your design in STL.

Part 3 of 3: Making your first print!

In this final clip, the process of creating your first print will be explained. This starts with removing the callibration print that is already on the print bed. How to insert the filament and operate the Repetier Host Leapfrog software is also shown, which should culminate in your first 3D Print on the Creatr!

Google sketchupHow to export STL files from Sketchup

The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. You will then need to in stall this driver for OSX to recognize the hardware.

The next step is to download the Repetier software as shown in the clip. This software allows you to convert your 3D software file [STL for example] to a printable file [G-Code] and allows you to control your printer. We have developed standard print profiles for the Creatr. Please follow the instructions below to install the print profiles for Mac [not yet included in the video]:

- Download This file
- Go to your Home Folder on Mac and select “Go to Folder” from the Go Menu en type “Library/Application Support/Slic3r/” - Unzip the file you just downloaded and dump the contents in the Slic3r folder, it will replace your existing settings. If you want to keep your current settings as well, take the contents from each folder and put this in the same folder in the Home/Libaray/App../Slic3r folder.

Download instructions by Deepak Dinesh Mehta For a more thorough description of Slic3s settings please check this guide!

Troubleshooting Trees

Filament Guide

ABS
  • Extrude at ~ 225o C.
  • Requires heated bed.
  • Works reasonably well without cooling.
  • Adheres best to polyimide tape.
  • Filament tolerances are usually tighter.
  • Prone to cracking, delamination, and wraping.
  • More flexible.
  • Can be bonded using adhesives or solvents(Acetone or MEK).
  • Fumes are unpleasent in enclosed areas.
  • Oil Based.
PLA
  • Extrude at ~ 180-225o C.
  • Benefits from heated bed.
  • Benefits greatly from cooling while printing.
  • Adheres well to a variety of surfaces.
  • Finer feature detail possible on a well calibrated machine.
  • Prone to curling of corners and overhangs.
  • More brittle.
  • Can be bonded using adhesives.
  • More pleasant smell when extruded.
  • Plant Based.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Creatr Video Library