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Z axis problem

Leapfrog Creatr HS___


I´ve got an issue with the Z axis as it makes some strange noises and it won´t go UP normaly.


Check the video here:

https://www.youtube.com/watch?v=uXUiftDXeiY


Has this happened to anyone? Any solutions?


Dear Marcos Ferreiro ,


I believe my colleague Aaron is helping you out with this issue on your Creatr HS.


My first impression based on the noise is that you would have to check the level of the metal support for the glass bed and see if there is a difference between the front of the support and the back. You can use the top of the printer as a reference point and measure the distance using a ruler.


Let me know how it goes.

Hello Mircea.O,

Yes, as you said, I was in contact by email with your colleague and he solved perfectly my problem. The solution was the one you just pointed out.

Thanks for your help and attention!
You are a really attentive team.

 

I am glad to hear that my colleague managed to solve the issue you had.

Hello, I have the same issue, could you resend me the answer/solution ?

Thank you

If the bed support is not level please see the steps in the PDF file attached in order to resolve this issue.

pdf

Hi, that is exactly what I need ( I think)  :-) , thank you!

In my case, after a first impression, the printer stays stuck and the heights are the same. the distance between the noe and the bed is more than a cm and it won't react to manual control, neither park nor move...

I have the same issue. But why is the solution not posted here? Isn't that what a forum is for?

 

My problem has been solved after receiving and mounting a new motherboard-the printer was still under guarantee-


Ok, thanks for posting. I had an easier time. Aaron of Leapfrog told me to undo a side panel on my HS. Then I could reach the belt that drives the Z axis. With some force I could get the Z axis going and then it worked again.
best regards Maarten

 

I have a Problem with the Z-Axis too. The print bed support frame is well calibrated, and I tried to lubricate the axis - didn't help. The motor works good without the belt.
What can I check now?
Video: https://www.youtube.com/watch?v=523NbiFgfos

 

Solution for my issue: the blue wire in the power supply of the z-motor was not connected good enough - you need a new connector or try to repair the old, it's easy.
Many thanks to Mircea Olt from the Leapfrog-support!
Solution for me wasn't a new connectors or board, may be I need a new axis motor. So I changed the Z-movement speed and it works pretty well! Machine Control Center, ending script, Z-Speed during the printing - just try to set the speed everywhere a little bit more or less as default value.
I also encountered problem with z-axis but with older Creatr model. Using Simplify3D printing bed only goes up - when instruction is send to go down motor seems to be struggling and after a second stops or doesn't react at all. It's not motor problem - I just received replacement one from Leapfrog and problem persists. Any tips to test what is going on or should just order new motherboard?
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User Manual

Quick Start Guide

Installation clips
The following 3 clips will guide you through the installation process of your Creatr. By following these, you will be printing within 30 minutes. First start with unpacking the printer. Clickhere to see how you correctly pick up the printer

Part 1 of 3: Unpacking your Creatr

In this clip, you will be guided through the unpacking of a brand new Creatr. The unboxing along with the location of tie wraps which need to be removed are shown, as well as the process of a connecting the cables to the printer and computer.

Part 2 of 3: Software and configuration

In this clip, we will show you how to install the required software. The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. The next step is to download and install the Repetier Host Leapfrog software or that controlls your 3D printer. We have tried to make this as simple as possible and also provided direct downloading links per operating system.

SIMPLIFY 3D SOFTWARE
If you are using the new Simplify 3D software you can follow all the steps except for the Repetier-Host Leapfrog installation and using explanation. Simply download the software via the purchase link and before first use a pop-up will appear showing you the Simplify 3D Quick start guide. You can also download the Quick start guide or access it from the software via help –> Quick start guide. The quick start guide will briefly explain the functions of the software so that you can start your first print.

Please select you operating system and follow the descriptions in the movie.

Operating systemWindows

The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. The next step is to download and install the newest version of the Repetier Host Leapfrog software as shown in the clip. This software allows you to convert your 3D software file [STL for example] to a printable file [G-Code] and allows you to control your printer. The Repetier Host Leapfrog software contains standard Creatr Print Profiles. Just select the extruder, the filament material as well as the color and Repetier will automatically select the ideal print temperature providing you the best print quality possible. There is also a Leapfrog support button implemented in the software. A Mac version will be available soon.

If you have followed the installation procedure, but you can’t control your Leapfrog Creatr and the “6 commands waiting” message in Repetier-Host Leapfrog won’t disappear, you have to install the 2.8.28 drivers. Please see Solution can’t connect 6 commands waiting in Repetier-Host Leapfrog how to do so.

For a more thorough description of Slic3s settings please check this guide!

Windows 8
To install the Arduino drivers on a computer with Windows 8 follow these steps after downloading the Arduino software.

- Save unsaved work and write the instructions down
[your computer will reboot into startup options screen]
- Press the Windows Key and the ‘R’ key simultaneously
- Copy the command inside the brackets
–>[ shutdown.exe /r /o /f /t 00 ] – Select ‘Troubleshoot’
- Select ‘Advanced options’
- Select ‘Startup Settings’
- Select ‘Disable Driver Signature Enforcement’
- Install driver as usual via device manager


Mac

In this clip, we will explain you how you can generate a STL file using Sketchup. We show you what to download and how to export your design in STL.

Part 3 of 3: Making your first print!

In this final clip, the process of creating your first print will be explained. This starts with removing the callibration print that is already on the print bed. How to insert the filament and operate the Repetier Host Leapfrog software is also shown, which should culminate in your first 3D Print on the Creatr!

Google sketchupHow to export STL files from Sketchup

The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. You will then need to in stall this driver for OSX to recognize the hardware.

The next step is to download the Repetier software as shown in the clip. This software allows you to convert your 3D software file [STL for example] to a printable file [G-Code] and allows you to control your printer. We have developed standard print profiles for the Creatr. Please follow the instructions below to install the print profiles for Mac [not yet included in the video]:

- Download This file
- Go to your Home Folder on Mac and select “Go to Folder” from the Go Menu en type “Library/Application Support/Slic3r/” - Unzip the file you just downloaded and dump the contents in the Slic3r folder, it will replace your existing settings. If you want to keep your current settings as well, take the contents from each folder and put this in the same folder in the Home/Libaray/App../Slic3r folder.

Download instructions by Deepak Dinesh Mehta For a more thorough description of Slic3s settings please check this guide!

Troubleshooting Trees

Filament Guide

ABS
  • Extrude at ~ 225o C.
  • Requires heated bed.
  • Works reasonably well without cooling.
  • Adheres best to polyimide tape.
  • Filament tolerances are usually tighter.
  • Prone to cracking, delamination, and wraping.
  • More flexible.
  • Can be bonded using adhesives or solvents(Acetone or MEK).
  • Fumes are unpleasent in enclosed areas.
  • Oil Based.
PLA
  • Extrude at ~ 180-225o C.
  • Benefits from heated bed.
  • Benefits greatly from cooling while printing.
  • Adheres well to a variety of surfaces.
  • Finer feature detail possible on a well calibrated machine.
  • Prone to curling of corners and overhangs.
  • More brittle.
  • Can be bonded using adhesives.
  • More pleasant smell when extruded.
  • Plant Based.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Creatr Video Library