If your Creatr Dual printhead moves very slow when you start a g code but when using the jog controls it moves at the normal speed, please read the steps below on how to fix this issue.

        Please note that this solution applies only for the Creatr Dual extruder with the Z pulley dimension of 30 mm.

- first download the Arduino version 1.0.6 and then download the firmware attached to this solution.

- now reflash the firmware on the motherboard and this will make the printer work in it`s normal parameters and you will not have issues when loading g codes again.

To see how to reflash the firmware please follow this link.

If you require more details on the procedure please do not hesitate to contact our Support Team.