If the printing head moves in only one direction when you use the Y and/or X jog cotrols you need to check the following:
In this situation you have to check the Y and/or X switches Pic.1 and see if the metal lever is constantly holding down the switch knob even when there is no contact between the printhead and the X switch and between the X assembley and the Y switch. If the lever is pushing down on the knob simply bend the lever to correct the situation .
Pic.1
Another reason your printhead might not move corectly is if you try to move it with the jog controls in simplify when the left extruder is selected see Pic.2. If you want to use the jog controls make sure the right extruder (marked as T0 in simplify) is selected Pic.3.
Pic.2
Pic.3
So first make sure your right extruder is selected when you want to move the printhead.
Thank you for reading the solution and for any other issues please do not hesitate to contact our Leapfrog Support Team.
We wish you happy printing!